Terms and Conditions
Last Updated: June 2026
Welcome to Hatch Haven Poultry Farms. By accessing our website, placing an order, or using any of our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.
1. Acceptance of Terms
By using this website, you confirm that you are at least 18 years of age or have obtained permission from a parent or legal guardian. You agree to use our website, products, and services only for lawful purposes and in accordance with these Terms and Conditions.
2. Product Availability
We strive to keep all product listings accurate and up to date. However, product availability may change without notice.
Hatch Haven Poultry Farms reserves the right to:
- Limit quantities available for purchase
- Refuse or cancel orders at our discretion
- Correct pricing or listing errors
- Discontinue products without prior notice
If an order is canceled after payment has been received, a refund will be issued using the original payment method.
3. Pricing and Payments
- All prices displayed on our website are listed in U.S. Dollars (USD).
- Prices are subject to change without notice.
- Full payment must be received before an order is processed or shipped.
- We accept approved payment methods displayed during checkout.
- Orders suspected of fraud or unauthorized activity may be delayed, reviewed, or canceled.
4. Shipping and Delivery
We carefully package and prepare all orders for shipment.
Please note:
- Shipping times may vary depending on destination, weather conditions, carrier delays, and seasonal demand.
- Estimated delivery dates are not guaranteed.
- Customers are responsible for providing accurate shipping information.
- Hatch Haven Poultry Farms is not responsible for delays caused by carriers or circumstances beyond our control.
For live poultry and hatching egg shipments, customers are responsible for ensuring compliance with all applicable local, state, and federal laws before placing an order.
5. Live Poultry and Hatching Eggs
Because poultry and hatching eggs are living agricultural products:
- Availability may vary based on season and hatch schedules.
- Hatch rates cannot be guaranteed due to factors beyond our control, including incubation practices and environmental conditions.
- Customers assume responsibility for proper care, housing, feeding, and management upon delivery.
6. Returns and Refunds
Due to the perishable and live nature of our products:
- Live poultry and hatching eggs are generally non-returnable.
- Refunds or replacements may be considered for incorrect or damaged orders reported within 48 hours of delivery.
- Supporting photographs and documentation may be required when submitting a claim.
Please review our Refund and Returns Policy for additional details.
7. Limitation of Liability
To the maximum extent permitted by law, Hatch Haven Poultry Farms shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Use of our website
- Purchase or use of our products
- Shipping delays
- Loss of profits, livestock, or business opportunities
Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.
8. Intellectual Property
All content on this website, including text, images, logos, graphics, product descriptions, and branding, is the property of Hatch Haven Poultry Farms and may not be copied, reproduced, distributed, or used without prior written permission.
9. Changes to These Terms
We reserve the right to modify or update these Terms and Conditions at any time without prior notice.
Continued use of our website after any changes are posted constitutes acceptance of the updated Terms and Conditions.
10. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
Hatch Haven Poultry Farms
Email: info@hatchhavenfarm.com
Thank you for choosing Hatch Haven Poultry Farms. We appreciate your trust and look forward to serving your poultry and livestock needs.